What are the payment terms ?

Prices changing daily, we ask for a payment at the time of the order.



Is it possible to personalize the fabric masks ?

Yes, we were working on it and one of our french partner can do it.



How does your delivery service work ?

The masks are directly send to the address you give us, and deliver by our international air carrier.



What are your delivery guarantees ?

We have been present in China for 10 years. Today, our priority are mask orders because were are dealing with factories on-site. The transport is insured by our partners (Fedex, TNT, DHL…) without stopover.
Furthermore, when the order is confirmed, you will received a track number to follow your products from shipment to delivery.



What is the difference between a FFP2 and a KN95 mask ?

There are little differences between these two masks who have the same filtering efficiency (95%).
The only principal difference come from their manufacture countries and therefore, the regulations, which they should follow, are not the same.
FFP2 is from Europe and KN95 are produced in China.



Can I import a KN95 in France ?

Of course, this is, mostly, the product that is proposed to someone who request a FFP2 mask in Europe nowadays. KN95 are an equivalence.
In any case, we are here to guide you and help you with the import.



How does the DAP incoterms work ?

There are only 2 steps that remains at the client’s responsibility :
Tariffs on imports : between 5% and 7%.
VAT (which you will be reimburse after).



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